Billing and cancelling

Sessions running at the same time. Not tokens, not requests, not seats. Two people sharing a workspace and one person with many parallel tasks pay the same for the same concurrency.

Model usage is not on this bill. It runs on your own Claude subscription, on your account, and we never see it.

Model usage is billed by Anthropic to you, so charging per token would mean marking up something we do not buy. Metered pricing also makes people ration the tool: you hesitate before letting a session take a long run at a task, which is exactly what it is good at.

What we do pay for is a session that stays resident: roughly 300 to 400 MB of memory on a machine that never sleeps, whether the session is busy or idle. Two sessions cost twice that. The price list follows that cost.

The downside is that you can hit the cap. A new session past the limit is refused at that moment, and nothing already running is affected. We prefer a visible limit to a surprise bill at the end of the month.

• $9 / month: up to 10 machines of your own.

There is one plan and everything is in it. Enterprises run the whole product inside their own network instead. See pricing.

WeChat Pay buys one month at a time for $9, paid in advance. It does not renew on its own. Buy the next month on the billing page in the console before the current one ends. The new month starts when the current one runs out, so no days are lost.

A workspace with a card subscription that still renews cannot add WeChat Pay months on top of it. Cancel renewal in the billing portal first. A month bought after that starts when the paid period ends.

While prepaid time remains, a card subscription cannot be started, because its first charge would pay for the same days again. Once the prepaid time has ended, subscribe as usual.

Changing the card and downloading past invoices both happen in the billing portal, reachable from the console.

You can cancel at any time from the same portal. It takes effect at the end of the period you have paid for. Nothing stops the moment you click, and nothing renews after that.

Subscription fees are billed monthly in advance and are non-refundable. There is no free trial. If we are the ones stopping the service, we refund the remaining days. Refund policy.